Contact Us

Get in touch with our team. We're here to help with questions, support, partnerships, and everything in between.

Live Support

Get instant help with technical questions, billing issues, or general inquiries.

Available 24/7 for Pro users

General Inquiries

Questions about Seamcut, partnerships, or general information.

Send Email

Technical Support

Help with AI processing, bugs, API integration, or technical issues.

Get Technical Help

Send Us a Message

Prefer to send a detailed message? Use the form below and we'll get back to you within 24 hours.

We typically respond within 4-6 hours during business days

Specialized Contact

Enterprise Sales

Custom AI solutions, volume pricing, and enterprise features.

enterprise@seamcut.com Same-day response
Contact Sales

API & Integrations

Technical questions about our API, webhooks, and custom integrations.

api@seamcut.com Technical experts
Get API Help

Press & Media

Media inquiries, press releases, and journalist resources.

press@seamcut.com Media specialists
Media Contact

Partnerships

Integration partnerships, affiliate programs, and strategic collaborations.

partnerships@seamcut.com Business development
Explore Partnership

Research & Academic

Research collaborations, academic partnerships, and AI model inquiries.

research@seamcut.com Research team
Research Contact

Careers

Job applications, internship programs, and career opportunities.

View Open Roles

Company Information

Seamcut Inc.

Founded: 2023
Headquarters: San Francisco, CA
Team: Remote-first, Global
Mission: Democratize professional video editing through AI

Response Times

Technical Support 2-4 hours
General Inquiries 4-6 hours
Enterprise Sales Same day
Press/Media 1-2 hours

Before You Contact Us

Check these common questions first—you might find your answer immediately

How do I get help with technical issues?

For fastest technical support, use our live chat or email support@seamcut.com with details about your issue, including browser type and any error messages.

Can I get a demo of Pro features?

Yes! All Pro features include a preview mode for free users. You can also contact our sales team for a personalized demo.

Do you offer volume discounts?

Enterprise customers get custom pricing based on usage volume. Contact enterprise@seamcut.com for a quote tailored to your needs.

How do I report a bug or request a feature?

Use our live chat for immediate bug reports, or email technical details to support@seamcut.com. Feature requests can also be submitted through our community forum.

Are you hiring?

Yes! We're actively hiring for engineering, product, and design roles. Check our careers page for current openings or send your resume to careers@seamcut.com.

Do you have an affiliate program?

We're launching our creator affiliate program in Q4 2024. Email partnerships@seamcut.com to join the waitlist and get early access.

Service Issues?

If you're experiencing widespread service problems or outages, check our status page first for real-time updates.

For urgent issues affecting multiple users, we post updates on our status page and Twitter within 15 minutes.