Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit websites. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

SeamCut uses cookies and similar tracking technologies (like local storage and session storage) to provide and improve our AI-powered video editing services.

2. How We Use Cookies

SeamCut uses cookies for several important purposes:

• Authentication: Keep you logged in during your editing sessions
• Preferences: Remember your video quality settings, export preferences, and workspace layout
• Performance: Monitor AI processing performance and optimize video rendering
• Analytics: Understand how users interact with our platform to improve features
• Security: Protect against fraud and unauthorized access
• Support: Help our team troubleshoot issues when you contact support

3. Types of Cookies We Use

4. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device:

Analytics Partners

• Google Analytics: Website usage and performance analysis
• Mixpanel: User behavior and feature adoption tracking
• Hotjar: User experience optimization and heatmaps

Infrastructure Partners

• Cloudflare: Security, performance, and content delivery
• AWS: Cloud hosting and data processing services
• Stripe: Payment processing and subscription management

Support and Communication

• Intercom: Customer support chat and messaging
• Zendesk: Help desk and support ticket management

5. Managing Cookie Preferences

SeamCut Cookie Settings

You can control your cookie preferences directly within your SeamCut account settings. Visit your profile settings to:

• Enable or disable functional cookies
• Opt out of analytics tracking
• Control marketing and targeting cookies
• View detailed cookie information

Cookie Consent Banner

When you first visit SeamCut, you'll see a cookie consent banner allowing you to accept all cookies or customize your preferences. You can change these settings at any time.

6. Browser Cookie Controls

You can also manage cookies through your web browser settings:

Browser Options

• Block all cookies (may break website functionality)
• Block third-party cookies only
• Delete cookies when you close your browser
• Set exceptions for trusted websites like SeamCut

7. Mobile App Tracking

Mobile Identifiers

Our mobile apps may use device identifiers and mobile analytics technologies similar to cookies for web browsers:

• Device advertising IDs (iOS IDFA, Android GAID)
• App usage analytics and crash reporting
• Push notification tokens
• Mobile-specific performance metrics

Mobile Privacy Controls

• iOS: Settings > Privacy & Security > Tracking
• Android: Settings > Privacy > Ads
• App Settings: Control notifications and analytics within the app

8. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have an account with us
• Display a prominent notice on our website
• Request renewed consent for new cookie categories

9. Cookie Data Retention

Retention Periods

• Session Cookies: Deleted when you close your browser
• Authentication Cookies: 30 days or until logout
• Preference Cookies: 12 months
• Analytics Cookies: 24 months
• Marketing Cookies: 90 days to 12 months

Data Processing Location

Cookie data may be processed in the United States and other countries where SeamCut or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.