This Privacy Policy explains how Seamcut collects, uses, shares, and protects personal data when you visit our website or use our AI video-editing service (the "Service"). We are committed to handling your data lawfully, transparently, and only as needed to provide the Service.
The Service is operated by Seamcut ("Seamcut", "we", "us").
For the purposes of the EU General Data Protection Regulation (GDPR) and the UK GDPR, Seamcut is the data controller for personal data relating to your account and use of the Service, and a data processor for the media files and content you upload (see section 4). Our contact point for privacy matters is [email protected].
This policy applies to personal data we process about: visitors to seamcut.com; people who create a Seamcut account; and individuals whose personal data may appear within media that an account holder uploads. It does not apply to third-party websites or services we link to, which have their own privacy practices.
When you upload video, audio, or other files to the Service, we process that content on your behalf and under your instruction in order to provide editing features (for example, transcribing audio, detecting silences and filler words, and rendering an edited output). With respect to this content and any personal data it may contain, you are the controller and Seamcut acts as your processor.
We do not use the content you upload to train AI models, and we do not sell it or use it for advertising. We access it only to operate and support the Service, to maintain security, and as required by law. If you are uploading footage that contains other people's personal data, you are responsible for having a lawful basis to do so.
Where the GDPR or UK GDPR applies, we rely on the following legal bases:
| Purpose | Legal basis |
|---|---|
| Providing the Service and your account | Performance of a contract |
| Processing your uploaded content | Performance of a contract / your instructions as controller |
| Billing and payments | Performance of a contract; legal obligation |
| Security, abuse prevention, product improvement | Legitimate interests |
| Marketing emails | Consent, or legitimate interests where permitted |
| Legal compliance | Legal obligation |
We do not sell your personal data. We share it only with service providers who help us run the Service, under contracts that require them to protect it and use it only for the purposes we specify. Our key sub-processors include:
| Category | Purpose |
|---|---|
| Cloud hosting and compute | Running our servers and processing jobs |
| Media and file storage | Storing files you send to the cloud service |
| Speech-to-text and AI processing | Cloud transcription for Pro accounts |
| Payment processing | Subscription billing and payments |
| Email delivery | Transactional and account email |
| Product analytics | Understanding and improving how the Service is used |
We may also disclose data where required by law, to enforce our terms, or to protect the rights, safety, and property of Seamcut, our users, or others. If Seamcut is involved in a merger, acquisition, or asset sale, your data may be transferred, and we will notify you of any change in control or use.
Your data may be processed in countries outside your own, including outside the EEA or UK. Where we transfer personal data internationally, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or transfers to countries with an adequacy decision.
We keep account data for as long as your account is active and as needed to provide the Service. Files you send to the cloud service and generated outputs are retained according to your plan and settings, and are deleted within 30 days after you delete a project or close your account, except where we must retain them to comply with legal obligations, resolve disputes, or enforce our agreements. Backups are purged on a rolling 90-day cycle.
We use technical and organisational measures appropriate to the risk, including encryption in transit, access controls, and least-privilege access to production systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and will notify you and any relevant regulator of a personal data breach where required by law.
Depending on your location, you may have the right to access, correct, delete, or port your personal data; to object to or restrict certain processing; and to withdraw consent. Where the GDPR or UK GDPR applies, you also have the right to lodge a complaint with your supervisory authority. If you are in California or another US state with privacy rights, you may have rights to know, delete, correct, and opt out of the "sale" or "sharing" of personal information — we do not sell personal information.
To exercise any right, contact us at [email protected]. We will respond within the timeframe required by applicable law. Where you have uploaded content as a controller, requests from the individuals in that content should generally be directed to you, and we will assist you as your processor.
The Service is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with personal data, contact us and we will delete it.
We may update this policy from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. The "last updated" date above shows when this version took effect.
Questions about this policy or your data? Contact us at [email protected] or through our contact page.